LAUNDRYQUIP Quality Control Page
Table linen has holes in; sheets are stained and customers are complaining. How do you improve
quality control when your staff are doing their best?
ANSWER: EAGLE EYE 2000

Having a Quality Control System is much less expensive than having no quality control at all - and
with our EAGLE EYE 2000 we have a perfect solution.
So, what is a Scanner System?
Fitted above a Folder, the scanner analyses articles as they pass below for holes, stains and even
mis-ironed pieces, sending a 'reject' message to the Folder each time a piece 'fails'. Rejected
pieces can be routed at the Folder. For example, holed pieces can be sent via the Stack and Fold
to a 'Requiring Repair' receiving point and stained linen can be rejected from the Folder area for
re-washing. Holed and stained linen can be directed wherever you prefer.
Can't my staff do this?
Of course they can but being human they are fallible. You need consistency in quality control, not
just for an hour at a time, or just when the production manager is looking, but every hour, every day.
You can only achieve this with a machine.
So, what advantages are there with having a scanner?
Peace of mind. When you know that the quality of your flatwork linen will ALWAYS be the same, day in,
day out, you know that your customers will always be happy not only with your product, but more
importantly, with your company. Don't give them a reason to complain and they will keep coming back
for more and may even pay their bills on time. You eliminate the costs associated with the hassle:
the extra work, the disruption, the disgruntled staff and, most importantly, unnecessary friction
with the customer.
Don't forget too that if you can pull out the linen with small holes and repair them before they
become big holes, you can actually make tangible savings on your linen replacement requirement.
Just how good is the scanner?
If you've seen scanners before then you will probably be aware of some of the existing limitations.
Most scanners have trouble with recognising even quite obvious tears, holes and stains especially
with coloured linen. Others can't handle different sizes of linen or linen arriving in more than
one lane. Nearly all are inconsistent due to an inability to recognise changes in ambient light in
the laundry and ALL are very expensive.
The main features of the EAGLE EYE 2000 are:
- The system recognises holes and stains imperceptible to the human eye in a working
environment. The intensity and size of holes or stains to reject can be pre-programmed, in effect,
allowing you to grade the output quality of your work - after all the five-star Hotel de Luxe will
require a different standard of linen than the one-star Ragamuffin Inn! Five grade-qualities can
be stored at any one time.
- It will recognise coloured hems or logos and not reject these as 'stained' pieces.
- The system recognises changes in ambient light and automatically adjusts itself, ensuring a constant
level of efficiency.
- The system recognises different coloured linen and, by using a light source, will continue to
produce consistent results. It will also recognise different-sized pieces and pieces fed in multi-lanes.
- The system keeps count of all faulty articles rejected.
- A television monitor continuously provides information about the performance of the cameras,
ensuring that the system is operating at the optimum.
- The machine is fully electronic and requires no maintenance.
- The EAGLE EYE 2000 is reasonably priced. Please contact us for details via the telephone/fax numbers at
the top of the page or fill in the email form.
How does it work?
In essence the system is a series of *six high-resolution cameras that take very high-speed
'photographs' of the linen as it passes below. Each 'photograph' is then analysed by a specially
developed computing system, the result being communicated to the folder for rejection if necessary.
(*Standard for 3000mm working width. Each system is tailored to fit your folding machine, no matter
what width or model).
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